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Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or interact with our website.
By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other identifiers you provide voluntarily.

  • Usage Data: IP address, browser type, device information, and pages visited.

  • Cookies & Tracking Technologies: To improve user experience, analyze traffic, and personalize content.

3. How We Use Your Information

Your information may be used to:

  • Provide and improve our services.

  • Communicate with you regarding inquiries, updates, or promotions.

  • Process transactions and manage accounts.

  • Ensure website security and prevent fraud.

  • Comply with legal obligations under South African law (including POPIA).

4. Sharing of Information

We do not sell your personal information. We may share data with:

  • Service Providers: For hosting, analytics, payment processing, or customer support.

  • Legal Authorities: If required by law or to protect our rights.

  • Business Transfers: In case of a merger, acquisition, or restructuring.

5. Data Storage & Security

  • Your information is stored securely and protected against unauthorized access.

  • We implement technical and organizational measures to safeguard data.

  • Data may be stored on servers located in South Africa or internationally, subject to compliance with POPIA.

6. Your Rights

Under POPIA and applicable laws, you have the right to:

  • Access your personal information.

  • Request correction or deletion of your data.

  • Withdraw consent for processing.

  • Lodge a complaint with the Information Regulator of South Africa.

7. Cookies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings, though this may affect website functionality.

 

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties.

9. Updates to This Policy

  • We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

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Bespoke & Beyond
Cape Town, South Africa
Email: Info@bnb-hospitalitygroup.co.za 
Phone: +27 84 731 8012

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